TRBO PROTECT

TrboProtect is an extended warranty program for MOTOTRBO Professional Digital Radios purchased from CRS. This service can be acquired alongside the radios or registered separately after the point of sale. The program offers a direct five-year service entitlement with a committed enhanced cycle time. TrboProtect is designed to be cost-effective and affordable, ensuring users can maximize the benefits of extended protection for their devices.

Service Comparision at a glance

Extended Warranty

Radio Repair Coverage

Warranty

TroProtect

Time & Material

Manufacturing Defects

Yes

Yes

Defect Dependent

Repair Turnaround Time*

Undefined business
days Best Effort

15 business days In House

Evaluation follow by quotation
Upon Confirmation (Best Effort)

Prority Telephone support with defined
response time and escalation path
(from initial call to escalation to next tier)

No

Yes

No

Discovery and Remediation
of problems beyond reported defect
(Hardware & Software)

Only Corrective

Corrective & Preventive

Only Corrective

Standard 2 years waranty

Yes

Inclusive

No

Straight 5 years warranty

No

Yes

No

Excluding Accidental Damages, Batteries and Accessories.

*Turnaround time is defined as the amount of time taken to repair a device from the date it is received on the  repair floor to the date it is shipped back to the customer. It does not include time in transit.
Apply to Business day.

  • Hassle Free – No post warranty maintenance worries
  • Investment protection & risk management
  • Protect Uptime – No dispute of equipment failures
  • Easy, Fast & Reliable Service at a fixed cost
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